Privacy Policy

Bill Discount Services is committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy explains how we collect, use, and protect your data when you use our bill negotiation services.

1. Information We Collect

We may collect the following types of information, based on the situation, and mostly what is provided to us by you:

• Personal Information:
  • Full name and contact details
  • Billing addresses
  • Service provider account information
  • Payment information
• Bill Information:
  • Current service provider details
  • Bill statements and history
  • Service plan details
  • Usage patterns and preferences
• Website Usage:
  • Device and browser information
  • IP address and location data
  • How you interact with our website

2. How We Use Your Information

We use your information to:

• Negotiate with service providers on your behalf
• Analyze your current bills for savings opportunities
• Contact service providers for better rates
• Process service changes and updates
• Improve our negotiation strategies
• Communicate service updates and savings opportunities
• Generate anonymized statistics about our services
• Prevent fraud and ensure security

3. Data Protection

We implement robust security measures including:

• Encryption of sensitive financial data
• Secure access controls and authentication
• Regular security audits and updates
• Staff training on data protection
• Secure data backup systems
• Incident response procedures

4. Data Sharing

We may share your information with:

• Service providers (only as needed for negotiations)
• Payment processors for billing purposes
• Legal authorities when required by law
• Third-party services essential to our operations

We never sell your personal information to third parties or use it for marketing purposes without your consent.

5. Your Rights

You have the right to:

• Request access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

6. Data Retention

We retain your information for as long as needed to provide our services and comply with legal obligations. Typically, this means:

• Account information: While your account is active plus 2 years
• Billing records: 7 years for tax purposes
• Negotiation records: 3 years after service completion
• Communication records: 2 years

7. Changes to Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. So please keep checking this page from time to time to stay informed.

8. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us at:

• Email: contact@billdiscountservices.com
• Phone: +1 (520) 580-7274
• Address: 1846 E INNOVATION PARK DR STE 100 ORO VALLEY, AZ 85755

Last Updated: January 5, 2025